We are passionate about making health insurance better. Designed to be used for routine, elective and unexpected care, ArmadaCare’s supplemental health insurance solutions offer financial protection for employees.
We believe that health benefits shouldn’t be one-size fits-all because your employees’ needs differ by health and life stage. And most of all, we believe that health insurance should make you feel cared for through friendly, people-first service.
These are the core tenets on which all our solutions are created. It is what drives us each and every day. It is why our members feel rewarded and supported by their employers. And it is what makes clients of all shapes and sizes want to stay.
I’m so lucky that my company has Ultimate Health. It gives me the peace of mind that somebody has my back and knows what it’s like to be in my shoes. ArmadaCare clearly wants their members to be happy and healthy, and it shows!
It’s not often that you can talk to the same representative multiple times who remembers you, but that’s how it works with ArmadaCare. Her thorough and personalized approach took away any worry I had.
I am writing to commend both Ellen and ArmadaCare. When I called, Ellen handled my questions with kindness, professionalism and expert knowledge. I also appreciate ArmadaCare’s brilliant choice on how to deliver personalized customer service. It certainly makes ArmadaCare shine!
We are passionate about delivering world-class service. That’s why we designed every aspect of our health insurance plans to deliver the best member experience.
Our satisfaction rating among our members is an astounding 96%. This far exceeds the industry average of 74%.
Source: American Customer Satisfaction Index, 2019
Our “best-in-class” +72 Net Promoter Score (NPS) is a full 53 points higher than the health insurance industry average (+19). We rank among other leading brands in customer satisfaction, such as USAA (+70), Apple (+57), and much higher than other leading insurers, like Kaiser Permanente (+34).
Source: NICE Satmetrix, 2020
Delivering valuable coverage and extraordinary service is in our DNA. That’s why companies that choose ArmadaCare stay with ArmadaCare. Our 97% retention rates surpasses the industry standard for customer retention, which is only 84%.
Source: AgencyBloc, 2019