care without complexity

A better benefits experience by design.

ArmadaCare combines modern tools, clear guidance and responsive, people-first support to make benefits easier to use—and more valuable from day one.

Ongoing Support & Engagement

Support that continues beyond enrollment

ArmadaCare keeps benefits benefits top of mind, helping members stay informed, engaged and confident using their coverage.

Helpful notifications

Claim updates keep members informed, while deadline reminders help prevent missed opportunities.

Ongoing education

Monthly emails keep benefits visible and highlight specific ways members can use their plan.

Personalized guidance

Service teams answer questions and demo technology so members can make full use of their plan.

Flexible learning

Easy-to-access materials, videos and FAQs explain benefits clearly, regardless of learning style.

Real People. Real Impact.

Care you can count on

Based in Maryland, ArmadaCare’s Member Services team takes the time to listen, solve issues and proactively help members use their benefits—guided by three core service tenets:

Empathy

We take the time to understand each member’s needs, concerns and expectations so they feel heard, respected and supported.

Advocacy

We put the members’ best interests first, offering support and reassurance so they feel confident knowing ArmadaCare is on their side.

Clarity

We provide clear answers and practical guidance so members understand their benefits and what steps to take next.

See it in Action

Life of an ArmadaCare claim

  • Curious how it all works? Follow Cara on her healthcare journey, starting with a doctor’s visit.
  • Get an in-depth look at the supplemental claim experience works and how it differs from other insurance.
  • See how fast and simple it can be to submit an expense and receive payment via direct deposit.

Beyond Coverage

Built-in support services that go beyond coverage.

Taking care of employees is about more than coverage alone. A well‑designed solution should also support health, productivity and focus by reducing distractions and connecting members to relevant resources. That’s why we include valuable support services* as a part of our solutions.

Get Me Home™

Emergency travel & medical services, including air evacuation and travel-related support services, when 100+ miles from home for business or pleasure.

TopDoc Connect®

A specialist matching service that helps members find the right physician for their condition to support informed decisions and more effective treatment.

Executive Physical Program

An elective, executive‑level prevention program that combines coverage and navigation services to support early detection.

Connect & Thrive

Personalized, confidential guidance to mental health and well‑being support, including assessments, navigation, coaching and counseling services.

18.8saverage call answer time

Source: ArmadaCare Member Services Data, 2025

5-7 daysclaim processing time

Source: ArmadaCare Claim Data, 2025

2 secure toolsonline portal + mobile app

to manage your plan

1-on-1
supportfor guidance or refreshers

A benefits experience members can feel

Fast and friendly help while navigating the website for claims submission. I really appreciate the team’s patience and explanations!
ArmadaCare Member
ArmadaCare has become the most important benefit that my employer offers to a few of us. As I have aged (yes, I am old and slowly wearing out bit by bit), I have found that this benefit has become more important to me every year. The truth is it is one of the reasons that keeps me employed past my normal retirement age.
ArmadaCare Member
We have had a real personal benefit by being part of the ArmadaCare program. The support by the customer service team has been exceptional. They fix problems. We are excited that our company has the program.
ArmadaCare Member

A Better Benefits Experiencestarts here

ArmadaCare’s solutions strengthen your benefits strategy with meaningful coverage, built‑in support and a positive member experience.

Talk to Our Team
*These additional benefits are coordinated with ArmadaCare’s service providers and subject to specific terms, conditions, limitations and exclusions as defined in the policy and corresponding Certificate of Insurance. Support services vary by product and plan.