“Best-in-Class” Customer Satisfaction Rating 3 Years in a Row

For 3 years running, ArmadaCare has received a “best-in-class” Net Promoter Score (NPS). Up 14 full points from our first NPS calculation, our score of +72 once again ranks us with the leading companies in customer satisfaction, like Amazon (+73), Southwest (+62), and Zappos (+57). Scores range from -100 to +100, with scores of +50 [...]

“Best-in-Class” Customer Satisfaction Rating 3 Years in a Row 2018-01-23T21:33:09+00:00

What National Lampoon’s Christmas Vacation Can Teach Us About Healthcare Benefits Strategy

As is often the case this time of year, I found myself half-watching another classic holiday movie as I ate a late dinner and answered some emails. It was National Lampoon’s Christmas Vacation, a movie I’d seen countless times, so I was paying little attention as the boss was kidnapped and brought to the Griswold [...]

What National Lampoon’s Christmas Vacation Can Teach Us About Healthcare Benefits Strategy 2018-01-17T20:26:09+00:00

4 Tips for Mellowing the Holiday Season Stress

December is one of the busiest months of the year in the healthcare insurance industry. Pile all of those added holiday season stressors on top, and you’ve got a recipe for a tense ‘best time of the year.’ That’s why we’ve put together this list of 4 tips to keep your holiday (and busy season) [...]

4 Tips for Mellowing the Holiday Season Stress 2017-12-28T19:07:29+00:00

Beyond ACA Repeal: 2017 Health Care Policymaking That Will Impact Employers Part II

By Sirona Strategies Last week’s post provided an update from Washington, focused on two current health care policy issues related to employers: (1) amendments to Health Savings Account rules; and (2) repeal or a further delay of the ACA’s so-called Cadillac tax. This post will focus on a third issue: an expansion in access to [...]

Beyond ACA Repeal: 2017 Health Care Policymaking That Will Impact Employers Part II 2017-12-28T20:39:07+00:00

Beware of the Trickery: What Kind of Coverage Are You Dealing With?

It’s Halloween time! Along with consuming copious amounts of sugary treats, this is the time of year when it’s customary to put on a mask and pose as something you’re not. While this annual game of dress-up is all done in fun, it seems a fitting time to discuss the dangers of deceiving coverage because, [...]

Beware of the Trickery: What Kind of Coverage Are You Dealing With? 2017-12-28T19:34:51+00:00

Beyond ACA Repeal: 2017 Health Care Policymaking That Will Impact Employers Part I

By Sirona Strategies It’s been a busy year for health care in Washington. While the conversation has largely focused on reform of the Affordable Care Act’s (ACA’s) individual marketplaces and Medicaid financing structure, there are a number of other substantial health care policy debates underway. Notably, this year has seen momentum on issues of importance [...]

Beyond ACA Repeal: 2017 Health Care Policymaking That Will Impact Employers Part I 2017-12-28T19:39:14+00:00

Happy 100 Blog Articles: A Look Back

This month, Armada Articles becomes a year and a half old, and our blog post last week marked 100 articles! We’ve enjoyed sharing healthcare and business stories and trends with you over the past year and a half and are excited for all of the articles to come. We always strive to provide our [...]

Happy 100 Blog Articles: A Look Back 2017-10-18T01:10:17+00:00

A Changing Future for the Benefits Industry

Our CEO, Ed Walker, participated in a panel at the EBN Benefits Forum and Expo in Boca Raton, Florida this week. In a session called 7 Major Disruptions About to Shape the Future of Benefits, Walker and other visionaries in the health benefits landscape discussed the change coming to, and already taking place in, [...]

A Changing Future for the Benefits Industry 2017-10-18T01:11:34+00:00

Game Time: Gearing Up for Benefits Season

Just like football season comes this time every year, so does the busy benefits season. And for you, both brokers and employers, that means it’s go-time. Get your game face on, and get out there team! But before you jump into play, let’s discuss 2 unique tips that can get you ready to perform [...]

Game Time: Gearing Up for Benefits Season 2017-10-18T01:12:17+00:00

Back to School, Sports Injuries and Specialists: TopDoc Connect Member Story

We are approaching back to school season, which means tons of preparation. School supplies, new clothes, dorm room necessities, lunch box favorites. These are all items you can check off a list, but how do you prepare for something you don’t see coming? For TJ, his freshman year of college started with a painful [...]

Back to School, Sports Injuries and Specialists: TopDoc Connect Member Story 2017-10-18T01:14:05+00:00