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World-Class Services 2018-02-05T19:39:19+00:00

We are passionate about delivering world-class service. That’s why we designed every aspect of our plans to deliver the best member experience.

With our plans’ swipe-and-go prescription Visa® Card, members can pay for their eligible prescription expenses instantly, virtually eliminating the need to file prescription claims.

Members use the plans’ secure online portal or mobile app to conveniently submit and manage their claims.

Our members are reimbursed quickly with guaranteed fast claims turnaround.

Reimbursements are delivered directly to members’ bank accounts daily, no matter the amount.

Ultimate Health and Plena Health members can take advantage of hands-free claims filing and claims advocacy with our exclusive Claims Concierge service.

Our Service Excellence Speaks for Itself

In our eyes, all clients and members are VIPs who deserve a reliable and responsive service experience. Every day. In every way.